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Talent Spotlight
Jack.jpgJack Goldenberg is a creative copywriter represented by agent Randi Martin in Aquent's New Jersey office who, since cracking into the industry over 30 years ago, has served as the creative muscle behind such influential product launches as the McDonald's Happy Meal, Cabbage Patch Kids, Pop Rocks candy, and most recently, the signature Barack Obama watch line. Today, Jack is a freelance copywriter who recently finished a two-year gig writing advertising for Bristol Myers Squibb.

I asked Jack a few questions about how he got his start in the creative industry, the stories behind some of the work he is most proud of, and some advice for those of you hoping to follow a similar path.

First of all, I had an African American Cabbage Patch Kid growing up I named Fred. I'm about as white as they come and grew up in Maine...very strange. But I guess I could say he was my first best friend...so thanks for reaching the masses on that one.

You knew a black Cabbage Patch Kid named Fred? I think I knew him. Was he different than all the other Cabbage Patch Kids? Wait a minute, maybe I'm thinking of snowflakes...

Now you've worked on some pretty amazing product launches from the Happy Meal to the aforementioned (and awesome) Cabbage Patch Kids to the Obama Watches. As a staunch Happy Meal supporter myself, can you tell me the story of how this product launch came to be?

The launch of McDonald's first Happy Meal was a long, long time ago. How long? It was back when cell phones had a huge cord and we had to walk 20 miles in the snow just to pick up our e-mail. But I digress.

The Happy Meal name came from a company in St. Louis and the idea for it supposedly came from St. Louis adman Dick Brams in 1977 (also known as the Dark Ages).

The problem was that the Happy Meal wasn't that successful, at first, to warrant making it a national product. I was Creative Director at the Frankel Company - a brilliant company that has been promoting McDonald's for over 30 years.

Since the local sales of Happy Meals were not that strong, Ray Kroc, McDonald's founder, wanted to put the Happy Meal in a bag instead of a box because the money McDonald's would save if they sold millions of Happy Meals was astronomical (I'm no math whiz, but we're talking well over $40.00 here).

I argued with Ray Kroc that they had to keep the Happy Meal in a box, not a bag because a Happy Meal was "an in-home reminder of the need to visit McDonald's." A kid would see the Happy Meal boxes he collected in his room every day and tell his parents, "Mom, Dad, We've just gotta go back to McDonald's. I need three more 'Star Trek, Star Wars or Spongebob' Happy Meals to complete my collection!"

In other words, the Happy Meal was designed to be viral, kid to parent, long before YouTube made its way onto computers and cell phones. Of course, we didn't know about the term "viral," to us it was just "word of mouth."

I then tried to convince McDonald's to use movie merchandising on the first national Happy Meal instead of the generic outer space or circus themes they thought would work. When they didn't believe me, I brought in Dick Wolf, then a a movie producer and currently of Law and Order fame, and Rusty Citron, a former talent agent and currently Founder and President of the Actors Hall of Fame, to speak to Frankel account executives and McDonald's promotion people about how a movie merchandising theme would make the Happy Meal collectible.

The deal was sealed when Coke got the rights to the first Star Trek movie and sub-licensed them to McDonald's.

I don't want to get political here, but I do want a new watch, so can you tell me more about the Obama Watches?

Obama Watches is the most recent project I've worked on. In December 2007, I wore a single Obama watch to a friend's party as a one-man viral campaign supporting Barack Obama. The next day, five friends called or e-mailed me (why they didn't Tweet me, I'll never know!) to ask where they could buy "one of those Obama watches. "

Now, we have 13 different Obama watches, sales in 47 states and 8 foreign countries and three of our Obama watches are in the permanent collection of the Smithsonian Institution. I personally gave 5 watches to then-candidate Obama at the request of the Democratic National Committee.

We're going to make a 14th final Obama watch. While it will be a little less serious, it is sure to make dog lovers happy. I don't want to give away what the subject will be, but I will say that you'll be able to buy it at this site - www.firstpuppyoftheunitedstates.com - as soon as it goes live.

s1316244339_3883.jpgThis post was written by Aquent's Alex "Anytime/Anywhere" Weaver. This is a picture of him.

As fluid and uncertain as it has become (thanks in part to companies shedding full-time employment opportunities faster than A-Rod is shedding fans), the career landscape isn't really a landscape anymore. Its more like a wormhole where traditional job search conventions go in and something entirely different emerges.

Some claim that we are now looking at a 24-hour workplace, but I think it goes beyond that. Thanks to the web, the workplace isn't even a real place anymore; it's been replaced by the nowhere-in-particular of cyberspace.

The question now is: How do you go about looking for a job in the anytime/anywhere world of work in which the internet is your office, a solid web presence your resume, and what you do (your specialization) matters more than where you do it (your geographic location)?

I'll tell you this: it's not easy. Where once you could focus the bulk of your networking attention on the city you call home, now you could potentially be working for a client in Kuala Lumpur on a project that needs to be delivered next day to Sao Paulo (their time), while your toast gets cold in Idaho. See? It's complicated!

We've been responding to this brave new wormhole by shifting around the way we work. Our agents are now focusing less on covering a specific geographical beat than they are on mastering a particular area of specialization. It's technically possible for a web agent in Seattle to find a web designer in Montreal to work for a client in Dallas, so why shouldn't we make exactly that happen?

Obviously [BLATANT SELF-PROMOTION WARNING!], one way to look for gigs (or talent, for that matter) in the anytime/anywhere world is to partner with an organization capable of being anywhere/anytime (I can recommend one if you're curious). But what I'm dying to know is, how are YOU doing it (without the aforementioned, nameless organization)? Have you been able to shift your mind and efforts successfully into the de-spatialized, temporally fluid workplace? Do you work in a certain specialty rather than a certain place? Does your client list span the globe while you, uh, butter your toast in Idaho?

To put it another way, do you now or have you ever worked for someone you have never met in person who lives in a place you've never visited? How did you make that happen? I gotta to know! Talk to me!

The Art of Attracting without Distracting

Talent Spotlight

jbsixers.jpgJon Billett is a designer represented by Aquent's Philadelphia office who has spent the last several years making the transition from print to web. Of the work he's done that you may have seen are a set of banner ads featuring Regis and Kelly which Jon created for TD Bank.

I asked Jon a few questions about his career, the process of moving from print design to interactive design, and the key to creating effective banner ads. Here's what he told me.

You started your career as a graphic designer, right?

Yep, my background is in print design. It's what I studied in school and it's what gave me my foundation in layout, aesthetics, and making things look pretty.

So how did you build your interactive chops?

After I graduated, I basically taught myself at first and then networked with as many people as I could to learn from them. I made an online Flash portfolio and was fortunate enough to land a job through Craigslist with 3601, the internal ad agency at the Wachovia Center here in Philly.

What sort of stuff did you do with 3601??

This was back in 2006 and they really hadn't done too much Flash or web stuff themselves, so they hired me to create banner ads, put together the web site for the agency, and things like that. I also worked on the design of the iWalls that they have installed there. These huge displays allow fans to interact with hi-def timelines dedicated to the Flyers and the Sixers. It's really great to see people on TV playing with them, and being a fan myself, I had a lot of fun creating them.

Was it challenging to be "the web guy" on the team?

In a way. I was the only person who knew how to do this stuff, so when I had problems, there wasn't anyone in the office that I could turn to. I had to reach out and find other sources to get answers.

What sources did you find?

I got a lot of help from TechnicalLead.com, which also runs LearnFlash.com. I joined as a member so I could have access to their tutorial videos but the best part of the service was access to mentors - experts who have really mastered this technology. Having a specific person you can tap for help is ideal, though you really need to be at a certain level to make the most of mentoring.

I realize that banner ads are just part of what you've done, but what would you say is the key to a successful banner ad design?

A banner ad can't be distracting, but it still has to attract attention and be intriguing. You have to put enough in the ad to pique someone's curiosity and get them to click without making it too busy (and not just because you want to keep the file sizes down). Aside from making the ads entertaining and engaging, I like using the format to throw in new animation tricks I've learned.

Last question. Who are your influences?

On the print side, I would say that my biggest influences have been Saul Bass, David Carson, with his "type as image" stuff, and street/urban things like Shephard Fairey. On the web front, I absolutely love the work being done by AYC Media.

Maximising your R.O.I. as a candidate

1600562651_c7deeb5ec6_m.jpgEarlier this week I was writing an article that will appear in an up-coming issue of a market research industry publication. The subject of this particular article was how employers can ensure a return on investment when it comes to recruitment - whether it be through direct hiring channels or through utilising the services of a recruitment agency.

This is certainly a topical piece, however it got me thinking about the flip-side to this "equation" ... how talent can ensure a return on their investment when working with recruiters.

From a candidate's perspective, the recruitment experience can be daunting, stressful, confusing and often unnecessarily complicated. But with the right relationship and respect for (and from) a specialist recruiter, the experience can be effective, efficient and even enjoyable.

How?

In order to get the most out of the recruitment partnership as a candidate, it's in your best interest to co-operate closely with your recruiter of choice. A recruiter can give qualitative information about a candidate to a potential employer so long as they have been given accurate information during interview. A well-prepared candidate should have a detailed and up-to-date résumé that truly reflects who you are and what you have achieved in your previous roles, as well as a personal career objective that would be tailored to the position in question. It also helps a recruiter if you have a succinct and credible personal skills summary (best written in the third person) outlining your strengths and personal extra-curricular accomplishments.

As a candidate, be open and honest with your recruiter in terms of how you really feel about a particular role and the true reasons behind why you want to leave your current position. But more importantly, be up front about where you are at with any other opportunities or offers that may have presented themselves.

So as you would with any other partnership - be it professional or personal - it is important to be honest and communicate your needs as clearly as possible for the recruitment relationship to work best to your advantage.

You will then find that your recruiter works far more actively on your behalf ... and after all, isn't that what you want to happen?

Image courtesy of: opacity

s1316244339_3883.jpgThis post was written by Aquent's Alex Weaver. This is a picture of him.

Athletes from the local T-ball team to the NBA rely on Nike to outfit them with stylish uniforms. To make that process easier and more reliable, Nike needed a next generation online sports clothing application. Creating this app however called for a specialized, temporary addition to their crew, someone who would combine left-brained design thinking with right-brained development skills.

Nike's online system for building and ordering uniforms utilized an older version of Flash. Its ActionScript programming was not organized into a central function list nor was it scalable, and the interface needed usability updates. These three issues increased the likelihood of one worst-case scenario: a uniform design would be lost if the connection were broken at any point during the building process.

Inspired by positive placements in the past, Nike contact Tum Hallrud turned to Aquent's Brian Guidry and Suzy Thompson to find the person Nike needed. Within days Aquent talent Mike Slone was placed on assignment and began working with the Nike team both on- and off-site to develop requirements and explore solution options.

Mike started by creating a set of core functions and components which improved scalability because they could be reused in new uniform design projects, thus cutting future development time nearly in half. From there, he retooled the user interface making it more intuitive and letting the user preview the uniform on the fly. He also shortened download times and reduced frustration by ensuring that the uniform was saved to a database as it was being assembled.

Mike saved Nike tens of thousands in development costs and, by streamlining the uniform creation process, improved the user experience and boosted sales. The folks at Nike were so impressed by his superpowers, they retained his services for two years beyond the initial contract.

Now, what do you think of that?

Expert Answers Marketing Career Questions. Film at 11!

You know, I've answered a lot of marketing career questions as part of my Ask the Expert column on the American Marketing Association's website.

The questions have ranged from the fairly general, "Why can't I get an interview?," to the surprisingly specific, "With an MBA in International Marketing from 20 years ago, what professional degree or certificate programs can you recommend in the field of green or sustainability that would refresh my skills?"

While it can be challenging to give advice to people when you don't know them or the specifics of their situation, I don't let that stop me, and not just because I'm a pretentious charlatan.

The reason I don't let it stop me is that I am extremely confident that, on a general level, I can provide people with the basic framework for getting the job they want and it goes like this: a) cultivate a realistic understanding of your own capabilities and limitations; b) focus your job search on specific positions at specific companies; and c) differentiate yourself from other applicants by creating a human connection with hiring managers.

The hard part isn't laying out this framework for people, or even applying it to specific situations. The hard part is actually doing the work it requires to get the work you're after. No one can do that for you; you have to do it yourself.

On Tuesday, February 10, be sure to check out "My Comedy Show," the highly anticipated Scrubs episode co-written by Devin O. Mahoney and Aquent copywriting talent, Chris Rego Marquiis!

At least 10 people expressed excitement about the episode here, but if you need more convincing, take a sneak peak.

Great Digital Marketing Managers Look Like This

Great digital marketing managers have several things in common: they are passionate users of technology; they exhibit a fanatical attention to detail; they know how to connect the dots in very complex, dynamic systems; and they are skilled at translating business needs into technological reality.

At least that's what I gleaned from conversations with two Aquent talent: Terry Kong, a digital marketing manager represented by Aquent's New York office; and Becky Huber, a marketing manager with strong online experience represented by our Richmond office.

Terry currently oversees direct digital marketing (email campaigns, newsletters, etc.) and intranet management for a major financial company's corporate and institutional business. Becky has worked through Aquent at a well-known credit card company where, among other things, she was involved in their first online marketing campaign. Here's some of what they told me when I asked, "What separates the great from the good, digital marketing-wise?"

1. Passion for Technology

"Subject matter expertise is good," Terry told me, "but you really need to know the technology. Actually, it goes beyond knowledge and understanding. You have to be into technology."

"I'm looking for internet junkies and email junkies," adds Becky. "People who are not just interested in or familiar with technology, but actively engaged with it." Terry, who builds websites and explores the world of gadgets in his spare time, explains it this way, "I want the folks on my team to understand the limitations and the power of technology because they've actually used it." On that score Becky points out, "There is a lot you can learn and pick up in the execution space, but you have to start with genuine enthusiasm for the tools."

2. Attention to Detail

"Effective online marketing, whether we're talking about banner ads or SEM, requires that you compress everything you want to say into 6 to 10 words. You have to drill down to the core, the heart of what you do," says Becky, "then you have to get your hands on all the research you can and find out what it is about what you do that really engages the audience. And THEN, you have to test continually."

The ability to test continually was something that Terry really liked about e-retailing specifically. "In contrast to B-2-B online marketing," Terry points out, "with retail stuff you can see results day to day and you can tweak on the fly to get closer and closer to the pot of gold."

Is There a Secret to Working with Aquent?

184720970_04027894a2_m.jpgIn a comment on my last post, someone wrote: "I am completely baffled and mystified by Aquent. My background and skills are stellar. I see a few people here and there who do get work through Aquent. But there really aren't that many jobs around when I go searching for them. What's going on? Is there some secret mantra I should know?"

I started to respond with a comment of my own, but thought that other folks who have not found work through us may have similar questions. The short answer is, "Nope. There is no secret." The long answer goes like this:

There is no mantra or secret password as far as getting work through us goes. At the same time, I would say that there is an amount of "luck" in the sense of "timing." After we've interviewed you and reviewed your portfolio, if we think there's a match between your skills and our clients' current needs, we'll usually let you know right then and, ideally, it will lead to a placement. And one placement may well lead to another.

If, on the other hand, it turns out that due to bad timing your stellar skills don't match any of the immediate needs of our clients, that could mean, unfortunately, that you never find a position through us. Why is that?

About Us

I'm working on a new "About Us" page for Aquent.com. As part of that process, we asked a lot of the staff what they tell people when asked why they work at Aquent. My favorite response was the simplest, "Because it's awesome."

Still, as much as I would like this page to state, "The only thing you really need to know about Aquent is this: It's awesome," I feel a distinct pressure to be somewhat more specific and elaborate. To that end, we also asked people to provide us three words they use to describe this place. The sorts of words they came up with, and I had asked them to do so "off the cuff," were: Unique, Passionate, and Caring; Fun, Exciting, and Global; Creative, Inventive, and Friendly; Wicked Smart, Holistic, and Entrepreneurial [technically, that was four words, but you get the picture]; etc.

I dig all of that, and think that these words do indeed capture what Aquent's about, but I was concerned that they were too "internal." To get an external perspective, I started looking through my notes from various interviews I had conducted with Aquent Talent. Of course, these were people for whom we'd found work, so I understand that they would be positively disposed towards us, but I thought their thoughts would help lend a deeper sense of what we're about. So here's what I found.

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DMA 09 Conference & Exhibition

14 October 2009

DMA09 is the largest gathering of marketers in the world. Whatever your focus or objective, you are sure to network with colleagues of like mind.

With more than 500 exhibiting companies, th...

AIGA Design Conference October 8–11, 2009 Memphis

7 October 2009

“Make/Think,” the 2009 AIGA Design Conference, will explore the dual roles of designers as makers of beautiful things and strategic problem solvers. Join us in Memphis to celebrate desi...

ThinkLA: Schmooze Cruise 2009

13 August 2009

Following the heels of the incredibly popular first annual Schmooze Cruise in 2008, we are aiming for an even larger event this year. For those that were not able to make the sell-out cruise last ...

LA Web Design & Development Group Meetup

15 July 2009

Meetup @ Mandrake

The Mandrake is a very well received casual bar/lounge in Culver City. After the successful turn out at Busby's East, we wanted to give members who were closer to t...

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