Imagine this ... you've just been to the movies and seen ... either the best spine tingling, edge-of-your-seat, popcorn spilling cinematic block bluster, or the worst and most painful sleep inducing insult to the silver screen ever!
As an avid tweeter the first thing you do is reach for your mobile phone and update your status on Twitter. Good or bad you want to let the world know!
For any bird brains in the dark, Twitter is, according to the ever trusty Wikipedia a free "social networking and micro blogging service that enables its users to send and read other users' updates known as tweets. Tweets are text-based posts of up to 140 characters in length. Updates are displayed on the user's profile page and delivered to other users who have signed up to receive them".
Comments range from the mundane to the downright topical and even controversial and everyone from the chap next door to Richard Branson is tweeting.
Directly or indirectly Twitter is increasingly being seen as an invaluable resource for Market Research, Marketing and PR professionals. With millions of consumers every day talking about what makes them happy and what makes them sad you can bet your bottom dollar someone somewhere is talking about the brand/product/service of interest. By listening in on these tweets, marketers are able to get real time market intelligence on what consumers are thinking and feeling.
Twitter has a search function that allows you to search by key words and phrases and there are an ever-increasing number of applications (Tweetdeck, Tweetbeep, and NearbyTweets) that are designed to help you managing the morning chorus of bird song coming from the Twitter community.
But Twitter isn't the only source of Consumer Generated Media (media consumers create and share amongst themselves) that those within Market Research, Marketing and PR are listening too. There are a whole host of other online venues including message boards, forums, ratings and review sites, group, social networking sites like face book and of course blogs. And with companies like Nielsen Online producing products like BuzzMetrics, which are designed to give their clients a competitive advantage by uncovering and integrating data driven insights culled from millions of these places you can be guaranteed that big industry is listening.
So if you want to get your consumer voice heard - go on, get out there and start tweeting!
Image courtesy of: obLiterated
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