Interactive Advertising and the Dea(r)th of Creativity

A couple weeks ago, Mr. Randall Rothenberg published a manifesto on interactive advertising creativity, which I missed at the time but discovered thanks to a post by Alan Wolk on whether or not creativity still matters.

Mr. Rothenberg's lengthy (by web standards - it took me minutes to read rather than seconds) manifesto is a well-written, informed, and impassioned defense of inspired creativity as the heart and soul of advertising, as that which not only gives it value but, more importantly makes it meaningful to the lives of real human beings. Against the rising tide of commoditization, he says, "We must stop acting as if we're selling schmattes, and start acting like the makers of magic that the best of us are -- and always have been."

Aside from pointing out that Rothenberg explicitly confirms my assertion that interactive design is a team sport - "There are several new skill sets creative agencies today must possess to attract, engage, and influence consumers -- Flash video development, software design, information architecture, animation, CRM, iPhone app design, and ActionScript development among them -- and no one individual will have expertise in all" - I would like to highlight one other critical point he makes: Great advertising is not aimed primarily at consumers; it's true "target audience" are the employees of the company that it promotes:

"This is perhaps the most important reason advertising creativity matters. It inspires the marketer. It encourages the sales force. It provides them, and all the other constituencies in and around the company and the brand, the faith that they will be able to sell the product in to the retailer, close the sales on the dealer's lot, win new commissions, and better their own lives. Great advertising is their rallying cry, the flag they march under. The mouseclick must be matched by their heartbeat."

Forget about the customer for a second. Does your creative work actually inspire your colleagues?