My Friend Otis

If you can believe it, it looks like they may just be fixing our building's fourth elevator (which has been down for 3 months). Yes, for 3 months they've had a sign on it saying, "Elevator Out of Order. Sorry for the inconvenience". Charlotte who started a few months back has never even been on that elevator. When we called the building's management to ask what was taking so long, the answer we got was that the part had to come from Japan.

Oh, Japan. Well, heck, why didn't you tell us that earlier?

Ah, the Orient, so mysterious and so far away. We can all only hope the Emperor of Japan will let our steamship through so we can pick up the part. Watch out for the Samurai, Mr. Elevator Mechanic! They don't take too kindly to our advanced technologies.

With luck, the steamer won't hit any icebergs on the way back.

By the way, they took the Out of Order sign down two weeks ago and gave away free donuts downstairs "to apologize for the inconvenience".

Funny, though, the elevator still wasn't fixed. They just took the sign down and hoped no one would notice.

That is customer service. I'm just not sure what kind, though.

3 Comments

If they were Krispy Kreme donuts, then that's the best kinda customer service, huh?

Okay, you're right. Krispy Kremes and all is forgotten. I'm phoning that in now. Thanks!

I was going to say the same thing - donuts make up for about anything.

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